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Online Services

Please use our engage consult service to contact our surgery. You can request Med 3 certificates, get advice about any medical concerns you may have. We will get back to you promptly

 

 ALL CALLS TO THE SURGERY WILL BE TRIAGED BY THE GP BEFORE YOU ARE ALLOCATED AN APPOINTMENT IF NECESSARY. 

THANK YOU FOR HELPING US ALL TO KEEP SAFE. 

 

 

Welcome to High Glades Medical Centre.

Our email address is esxccg.highglades@nhs.net

We now have two surgeries, one located at 9A Upper Church Road, St Leonards on Sea,TN37 7AT and the other

St Leonards Medical Centre, High Glades, Bexhill Road, St Leonards on Sea,TN38 8BL

Our phone number for both surgeries is 01424 754678

Access to Bexhill Road/ Filsham Road site

 

 

 

High Glades Medical Centre in St. Leonards, East Sussex forms part of the Sydenham House Medical Group.

Covid Update from 19.7.2021

From the 19th July 2021 the surgery will continue with the following:

Patients coming to the surgery will still need to wear a mask, use the hand sanitiser and socially distance. Our staff will continue to wear appropriate PPE. 

We have made this decision as patients coming to the surgery are often sick, vulnerable and may be unvaccinated due to medical reasons. We feel that these precautions will help protect everyone.

We also need to minimise the number of our staff catching COVID so a functioning service is maintained, so for this reason alone these measures are vital.

Our consultations will continue as they have throughout the pandemic and will be offered via phone, video or face to face if clinically appropriate. We are also using eConsult.

We have all come so far in trying to minimise the impact of COVID and we need to continue to protect our staff and patients.

We would also like to take this opportunity to remind people that we have a Zero tolerance policy in place at the practice. Our staff have been experiencing higher levels of physical and verbal abuse. We do realise that people can become upset when they are  poorly but abuse towards staff is not acceptable.

Online consultation service

 Patients are now able to use a new service 24 hours a day to contact the Practice about medical or administrative queries. The new system is called Engage Consult and you can start using it by clicking on the link here and completing your registration details

 engage consult

Any queries received before 11.00am on a surgery working day will be dealt with and responded to on the same day. Not all medical queries will require a GP appointment, however where an appointment is required a member of the Practice team will be in contact to arrange a phone call or face to face consultation. 

If you would like more information about this service please watch the following video

https://www.youtube.com/watch?v=YLwZJ5-bERU&feature=youtu.be

 

 

To view The Sydenham House Medical Group website please click on the following link http://www.sydenhamhousegroup.co.uk/index.aspx

 

 MISSION STATEMENT

At Highglades we aim to provide high quality, accessible care for all our patients provided by our valued and supported practice team. We will embrace change and innovation in partnership with you , in order to uphold safe and sustainable care in a changing healthcare environment.

We run many clinics for the management of chronic diseases such as Asthma and Diabetes and offer a wide variety of other medical services including  Postnatal care,  Childhood vaccinations and Well-person check-ups.

 

In addition to everything you need to know about the Practice, you will also find a wealth of health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.

 



(Site updated 07/09/2021)

Contact Details

High Glades Medical Centre

Contact Telephone

01424 754678
111

St Leonards Medical centre

Contact Telephone

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website