Opening Hours

Thursday evening and Saturday morning surgeries are for pre-booked appointments only.

High Glades Medical Centre will be closed on the following Public Bank Holidays during 2025. 

• Friday 3rd April- Good Friday
• Monday 6th Apil - Easter Monday
• Monday 4th May - Early May Bank Holiday
• Monday 25th May - Spring Bank Holiday
• Monday 31st August - Summer Bank Holiday
• Friday 25th December - Christmas Day
• Monday 28th December - Boxing Day (substitute day)

We ask patients to please make sure repeat prescriptions are ordered in plenty of time to ensure patients have enough medication over these closures. 

Please refer to the 'When We Are Closed' section below for information on medical help during days of closures. 

Please note that High Glades Medical Centre will be closed from 12:30 on the following dates for Staff Training:

• Tuesday 1st April

• Thursday 15th May

• Wednesday 18th June

• Thursday 17th July

• Thursday 18th September

• Wednesday 15th October

• Wednesday 19th November

• Wednesday 4th February 2026 

Should you require medical help please call the surgery number which will direct patients to the out of hours service. 

When our GP Practice is closed patients should call the NHS 111 service by dialling 111. 

All calls are free from landlines and mobile phones. 

What is NHS 111?

• A simple, free to call, easy to remember three digit number that is available 24 hours a day, 365 days a year. 
• NHS 111 directs patients to the service that is best able to meet your needs taking into account your location, the time of day you are calling and the capacity of local services. 

When should I use NHS 111?

• When it’s not a life threatening situation and, therefore, is less urgent than a 999 call. 
• When you cannot see your own GP, for instance when it is closed or you are away from home. 
• When you feel you cannot wait or are simply insure of what service you require. 
• When you require reassurance about what to do next. 

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.